WOF HELPDESK
WOF HELPDESK
WOF HELPDESK
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What can we help you with?
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GENERAL
CA (Cash Advance) Program
Comp. Monitor, Keyboard & Mouse Issue
Computer Data Backup and Reformat
Computer Setup
CRM
Drive Mapping
FMS
Machine Retrieval Program
MCO
Network Cabling
Network Issue
Non Redemption
Office Suites (e.g.: Excel, Libre office, wps)
ORS
Payroll DOS Program
Printer/Scanner Issue
Prize Dispensing
Quasar
Redemption Program
ROO
RR, RRICTR & P.O.
Spark
TCOST - Program
TTP
HRIS Installation
User Domain Account
VIP System
Server
Timekeeping Installation
Email
Request (PC,Laptop, HDD,Mouse, Keyboard, Monitor)
IT Helpdesk (Ticketing System)
Timekeeping Configuration
OFFICE COMPUTER
Desktop Background & Screen Saver
Dot Matrix Printer (Epson Lx-310, Epson 2175+II,Epson 2175+IIn)
Laptop Brand New (for Checklist, Configuration,Installation, Joining Domain)
HRIS Issue
Internet Connection Issue(no internet,no dialtone,no wifi connection)
Projector Setup(with laptop,speaker,mic,pccamera)
RPC (updates)
COMPUTER FOR BRANCH INSTALLATION(BOOTH,OFFICE,MCO)
CHECKLIST (NEW COMPUTER LAPTOP OR DESKTOP)
REDEMPTION COMPUTER (Installation,Repair,Checking)
OFFICE COMPUTER (Installation, Repair, Checking Programs,Backup)
Password Recovery
CCTV SETUP & CONFIGURE
Workstation (Configuration of Programs,CA,PCF,Quasar,FMS,Postgre,ODBC)
Workstation (Data Restoration,Data Backup,Data Recovery)
Website
Fixed Asset
Preventive Maintenance (clean,vaccuum,wipe out, brush)
USB Flash Drive (checking,recovery,scanning for viruses)
ABAD
Multimedia Software Installations (e.g.: Adobe Photoshop, Adobe Illustrator, Capcut, Clipchamp)
Laptop Repair (for reformat, replaced parts, diagnostic, transfer data,under warranty)
Laptop Brand New (for checklist, for Configuration, for Installation of programs)
Domain Controller (create account, join domain, rejoin domain, reset password)
BIR Program
Machine Ordering System
Service Unit (Laptop & Desktop Service Unit)
SSD (corrupted,Undetected,for reformat,for warranty,for installation,for recovery of data)
WIFI Setup(configuration,tracing faults,renaming SSID,changing IP,changes mode AP/Extender)
Debit/Credit Program
IBM SPSS (installation, configuration,License)
VPN (installation,configure,reconnect,reinstallation)
New Design System Portal Access
Laptop for Scanning (Viruses, Infected unit,isolation)
Branch PC Deployment